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Nintendo has finally received its first lawsuit against the Wii. The lawsuit accuses Nintendo of violating the Washington Consumer Protection Act by engaging in “unfair or deceptive practices” by telling consumers that the wrist strap was to keep the controller in control of the user and then providing a strap that was ineffective for the intended use. In addition, the lawsuit accuses Nintendo of a breach of warranty.
“As a result of the defective nature of the wrist strap on the Wii remote, plantiff’s wrist strap broke in his remote causing damage to the Wii product plaintiff purchased. The controller is an essential component of any video game console, and so plaintiff is unable to use the Wii for its intended purposes as a result of the broken wrist band. Accordingly, it renders the Wii console, which retails in the
Nintendo isn’t concerned about the lawsuit. “We believe the lawsuit to be completely without merit. Nintendo has a long tradition of delivering high-quality products and excellent customer service, and we take all reports from our customers seriously. At the time we became aware of the lawsuit, we had already taken appropriate steps to reinforce with consumers the proper use of the Wii Remote and had made stronger replacement wrist straps available. This suit has had no effect on those efforts,” Nintendo officially stated.