Recently, Sony users have experience problems with the PlayStation Network. Sony has taken to the PlayStation.Blog to update the community.
Sid Shuman (Sony Social Media Manager) recently said, “We are aware that users are experiencing some disruption to the PSN service. To minimize the inconvenience we have suspended the “redeem voucher” functionality while we investigate further. Unfortunately this means that money cards, product vouchers, PlayStation Plus vouchers, PS3-PS4 upgrade vouchers and any other vouchers for digital content are not redeemable at this time.”
This is an issue that sprung up during the holiday and appears it has not yet been resolved over the weekend. The voucher system remains suspended, but fortunately this will not affect other areas of the PSN for gamers.
“Other PSN features such as log in, online multiplayer gaming, PlayStation Plus trials, PlayStation Store (excluding voucher redemption), Trophies, messages, friends, etc are all available,” Shuman said.
Be sure to check back with the PlayStation.Blog to get updates once this issue is corrected. Sony’s launch of the PS4 has also experienced some isolated incidents regarding minor technical hiccups, but so far the company has managed to stay on top of things.
Source: PlayStation.Blog