Home

 › 

Articles

 › 

Sony Releases Video Regarding PS4 Unexpected Disc Eject Issues

Sony Releases Video Regarding PS4 Unexpected Disc Eject Issues

As reported by Console Monster on Thursday, September 11, according to bigwig company Sony, a number of PlayStation 4 users have been experiencing unexpected disc ejection problems. In the hopes of rectifying the problem, the company’s PlayStation Knowledge Center has released a video demonstrating how to fix the issue for those who are affected.

In its video, the PlayStation Knowledge Center outlines what you should do if a PS4 system ejects discs unexpectedly ” or “ if a PS4 system beeps as if the eject button has been pressed when no disc is present.

Below is a list of instructions you should carry out if you happen to experience this issue, according to the PlayStation Knowledge Center.

  • Press and hold the power button until you hear two beeps.

  • Wait about 30 seconds for all system lights to shut off.

  • When all system lights are off, unplug the AC power cable and wait for three full minutes.

  • Then plug the system in, power it on and see if it operates normally.

Should the problem persist, then it’s advised that you contact PlayStation for a system service . You can watch the PlayStation Knowledge Center tutorial on the matter via the embedded video below. We’ll bring you more news on the PlayStation 4 should further information reach our ears.

[ Console Monster ]

To top