A law firm has filed a class-action lawsuit against Nintendo as a result of the many Nintendo Switch Joy-Con drift issues being brought up online. Chimicles, Schwartz Kriner & Donaldson-Smith has filed a suit regarding the controller’s supposed defects.
For those who haven’t experienced it, Joy-Con drift is when the controller will register movement even when the analog stick is not being pressed. This is most often a problem with the left Joy-Con, though people have reported right Joy-Con drift as well. The current recourse, if it happens, is to visit Nintendo’s support website and send them away to have them repaired, which may or may not be covered by the warranty depending on their age. However, some people who took that route still experienced problems after they were returned.
At the moment, the Chimicles, Schwartz Kriner & Donaldson-Smith law firm is collecting information from people. Those who visit the website can provide their contact information, note when they purchased their Nintendo Switch, report when they first started experiencing Joy-Con drift, how Nintendo responded, and other details. We’ll have to wait and see what the results may be.
As for Nintendo, the company did issue a statement regarding Joy-Con drift to Kotaku . The representative said, “We are aware of recent reports that some Joy-Con controllers are not responding correctly. We want our consumers to have fun with Nintendo Switch, and if anything falls short of this goal we always encourage them to visit http://support.nintendo.com so we can help.” It also made finding the support page to start a Joy-Con repair ticket easier.
One pair of Nintendo Joy-Cons come with each standard Switch, and they are sold alone for $79.99 a pair.