Dear valued customer,
The Sony Entertainment Network team routinely monitors for any irregular activity, and if such activity is detected, we may sometimes reset passwords of affected accounts to protect consumers and their account information. Your account password was recently reset as part of this process and you will need to create a new password the next time you access your account using the "Forgot Your Password" option on the Sign in screen.
We encourage you to create a complex unique password that you have not used before or isn't the same password as those associated with other online services. As always, we also encourage you to keep a close eye on your account for any unusual activity including emails about transactions you did not perform. Please click here if you need help in changing your password, or to contact us for additional assistance.
Also, remember that Sony will never ask you for your password or any personal or account information in an email. Please use caution if you receive any emails or phone calls from anyone asking for personal information or directing you to a website where you are asked to provide personal information.
The Sony Entertainment Network Team
That is the e-mail that many PSN users have been finding in their inboxes over the last couple days. Several PSN users, across both the PS3 and PS4, have had their account passwords reset and we aren't quite sure why. Sony has gone on record saying that this is not related to an attack on the PSN servers, nor is this related to any sort o vulnerability in the servers themselves. Instead, they said this is "an example of an increasingly common threat of malicious online activity."
We will keep you updated on these passowrd resets, especially if any sort of new developments or casues crop up.
Senior Contributing Writer